I’m a big fan of Unifi kit but a while back I did a Cloudkey controller update and lost access to enable remote access.
All I was seeing was this:
When clicking on Enable Remote Access the error was instant, not enough time from clicking to trying to sign in so I knew something was up.
I also noticed that I was no longer getting update notifications for my Unifi Access Points or my Unifi USG. After another firmware update to the Unifi Cloudkey (1.1.11) and controller update (5.12.72.x) I was still unable to get remote access to work.
The fix however is simple:
ssh into your cloudkey
Once in stop the unif service
<span class="s1">service unifi stop<br /></span>
Then run the following to remove and update certs
Then start the service
And we are back 🙂
Remote access now enabled and also all my kit started reporting updates available.