Tag: restricted policy

When you restrict software using a JAMF restricted software policy it can sometimes be difficult to remove the restriction. Removing or excluding the Mac from the policy and a recon or policy update does not seem to always do the trick. The brute force way is to remove the blacklist.xml that contains the restricted policy information on the Mac you are having issues with.

SSH into the Mac and simply do:

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sudo rm /Library/Application\ Support/JAMF/.blacklist.xml

Now run the manage command to add it back

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sudo jamf manage

Done.

Obviously this has its drawbacks as in the time it takes to get the new blacklist.xml back on the Mac it’s open to having other restricted software installed. So use with caution.